The Consultation Process

The highest level of care - before, during and after treatment

Before, during and after your treatment, we’ll explain everything you need to know with respect to your care. If you have any questions at all, you just need to give us a call. Typically, the process flows this way.

Your GP will refer you to one of our specialists.

Appointment Scheduled
Our team will then contact you to make an appointment at a date and time that suits you.

You’ll attend a consultation with your specialist. At this consultation, your doctor will discuss your symptoms and medical history with you. They’ll explain what further diagnostics are required, if any.  Then, once they have all the information they need, they’ll devise a treatment plan for you.  Your treatment plan will be carefully explained to you, so you know exactly what to expect.

Procedure Scheduled
Our team will then schedule a date for your procedure if one is necessary.  Not all patients need a procedure, and some just require a follow up appointment.

Prior Approval Process & Costs Explained
You will receive an estimate of costs for your procedure, so you know exactly what to expect. You’ll be given information you need to apply for your prior approval.  If you’re with Southern Cross, we may be able to arrange this on your behalf.

Preparation Explained
Our team will talk you through what preparation is needed for your procedure at the time of consultation, answering any questions.

Procedure Occurs
Your procedure will occur at either: Angelsea Hospital, Braemar Hospital, or Waikato Hospital if you are a public health system patient.

Post-Op  Appointment Scheduled
Two weeks after your procedure, you’ll attend a post-op appointment. The outcome of the procedure will be discussed with you.  Your health will be assessed again, and you’ll either be discharged from the clinic or scheduled for further treatment if required.

For the very best diagnostics, treatment and care, our team is here for you.